Residence Inn Cherry Hill Philadelphia

My parents my in laws and I booked several suites to celebrate the birthdays of my Elderly father and father in law . The staff at the Marriott were patient and attentive. The problem was with my booking.com reservation. I arrived at 3:20 pm and was not able to check into my room until after 5pm. My reservation was paid in full several days prior to my trip . Unfortunately I had to call customer service more than once because although my credit card was charged full the booking credit card was repeatedly declined. This was humiliating ! I have contacted dispute resolution but I have not received a response . I spent a full hour at the front desk trying to get this issue resolved.

It was ok and handy to have right on the property. I chose the eggs which were freshly made. Wish the coffee tasted better. Maybe try a different brand. The cookies the night before were very good!

Breakfast was excellent everyday. Neat, clean, and organized. Mildred your staff member went out of her way to get us information, when we asked her if there was a karaoke place near the hotel. She found a great place for us to go after we tried unsuccessfully. It's the little things like that which will keep us coming back. Our special thanks to Mildred! Keep up the good work.

Staff and accommodations always great! It’s great location for us ! We bring our two dogs so the suite works for us with huge amount of space! This is our place to stay during our visits to see family. It’s nice also to enjoy variety for breakfast and happy out going staff!

How close it was to the venue we would be frequenting over the weekend. The staff person who checked us in was very friendly. Loved how quiet it was during sleep hours. A lot of room to move around.